Brief: Farm Business Registration
This project was a product redesign of a registration and renewal application for a government agency.
On this project, I was the lead designer, negotiating with various business stakeholders to ensure that business requirements met requirements to complete business tasks, working with business analysts to ensure that requirements were captured and writing the interaction parts of the business requirement documents and was responsible for the implementation of the visual design. Goals of this project included:
- Reflecting corporate goal of making it easier to do business with us
- Reducing programme administration costs by increasing online use, with a goal of 90% of registrations using the online channel in 4 years